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Concierge - Patient Relations

 

CONCIERGE - PATIENT RELATIONS

 

Squirrel Hill Center for Rehabilitation and Healing is seeking an experienced candidate to fill a Concierge position at our 178-bed Skilled Nursing Facility.

Duties Include:

The Concierge acts as the liaison between residents, families, and our current staff to ensure that every resident is receiving the customer service experience that they desire.  The Concierge will conduct 1:1 surveys with new admissions, discharges, as well as always be available as the patient’s listening ear throughout their stay.

Requirements/Qualifications:

  • 2 Years LTC experience preferred
  • Experience in a program such as Concierge preferred
  • Experience in providing recreation services to residents preferred
  • Superior customer service skills
  • Strong interpersonal skills with the ability to communicate effectively with all staff, residents, and family members
  • Ability to multi-task with attention to detail
  • Strong computer skills required
  • Excellent written and verbal communication skills

Location of Facility:

  • 2025 Wightman Street Pittsburgh, PA 15217

Shifts available - Monday - Friday FT position

Benefits:

  • Now offering - UPMC insurance
  • PTO accrued annually
  • Monday- Friday position
  • 401K

About Us:

Squirrel Hill Center for Rehabilitation and Healing is a 178-bed skilled nursing and rehabilitation center located in Squirrel Hill, PA. We have 4 units for resident’s and focus on wound care and rehabilitation services. Our staff is committed to ensuring the highest quality of care for our resident’s.

Squirrel Hill Center is an Equal Opportunity Employer

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