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Quality Environmental Services Supervisor

Environmental Services Supervisor

Quality Center for Rehabilitation and Healing is looking for a qualified Environmental Services Supervisor to join their ever-growing team. 

Job Description

The primary purpose of the Housekeeping Supervisor position is to direct the day-to-day activities of the Housekeeping Department.

Job Duties

  • Assume the administrative authority, responsibility, and accountability of supervising the housekeeping department.
  • Supervise the day-to-day housekeeping activities of assigned personnel.
  • Plan, develop, organize, implement and evaluate housekeeping standards for the facility.
  • Review current procedures and develop and implement new procedures for performing daily housekeeping tasks as necessary.
  • Standardize the methods in which work is accomplished.
  • Schedule work assignments and prepare cleaning schedules. Revise as necessary.
  • Coordinate daily housekeeping services with nursing services when performing routine cleaning assignments in resident living and/or recreational areas.
  • Ensure that work/cleaning schedules are followed as closely as possible.
  • Inspect storage rooms, utility/janitorial closets, etc. for upkeep and supply control.
  • Review and develop a plan of correction for housekeeping deficiencies noted during survey inspections and submit to the Administrator for approval.
  • Submit accident/incident reports to the Administrator within 24 hours of the occurrence.
  • Assure that established infection control procedures are maintained.
  • Coordinate routine/terminal isolation procedures with nursing services.
  • Submit necessary forms, reports, evaluations, studies, etc. the Administrator as requested.
  • Keep abreast of economic conditions/situations and recommend to the Administrator adjustments in housekeeping services that assure the continued ability to provide a clean, safe, and comfortable facility environment.
  • Determine department staffing needs to meet facility requirements.
  • Recommend to the Administrator the number and level of housekeeping personnel to be employed.
  • Assist in the recruitment, interviewing and selection of housekeeping personnel.
  • Assign a sufficient number of housekeeping staff for each shift.
  • Monitor absenteeism to ensure facility needs and being met and facility policies and procedures are being followed.
  • Review and check competence of housekeeping personnel and make necessary adjustments as required.
  • Counsel/discipline housekeeping personnel as necessary.
  • Review complaints/grievances made by housekeeping personnel and provide reports to Administrator as needed.
  • Make daily rounds to assure that housekeeping staff are performing assigned duties and that facility procedures are being followed.
  • Conduct staff performance evaluations and deliver records of the evaluations to the personnel office.
  • Maintain a productive working relationship with other department supervisors and coordinate housekeeping services to assure that care and services can be performed without interruption.
  • Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the facility.


  • Must possess a high school diploma or GED equivalent.
  • Must have a minimum of six (6) months of experience as a supervisor in a hospital, long-term care facility or other related health care facility.
  • Must be able to read, write, speak and understand the English language.
  • Must display professionalism both in appearance and attitude.
  • Must possess the ability to solve problems and make independent decisions when circumstances warrant such action.
  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agency personnel and the general public.
  • Must be knowledgeable of sound housekeeping practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care.
  • Must possess the ability and the willingness to work harmoniously with and to coach and supervise other personnel.
  • Must be able to plan, organize, develop, implement and interpret the programs, goals, objectives, policies and procedures that are necessary for providing quality care.
  • Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult personnel.
  • Must be willing to seek out new methods and principles and be willing to incorporate them into existing housekeeping practices.
  • Must not pose a direct threat to the health or safety of other individuals in the workplace.

Salary Range:

  • Based on Experience

Benefits Offered:

  • After probationary period, employees are eligible for
  • medical/dental/vision insurance and paid vacation time.
  • Highly competitive salary
  • Insurance
  • Fringe Benefits
  • Employee Perks
  • KinderCare Discount
  • Plum Benefits (Discounted tickets to destinations and attractions)


Full Time

Quality Center for Rehabilitation and Healing is an Equal Opportunity Employer.

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